Orders at LELO.com typically arrive within 5 working days via express carriers such as UPS/DHL/Fedex. All products are discreetly packaged with no direct mention of the nature of the products inside.
LELO personal massagers come with a 1-year Worldwide Manufacturing Warranty, and 10-year Quality Guarantee. Should you be dissatisfied with the quality of any item due to manufacturing defects, we will happily replace or refund your purchase once the item has been inspected.
To assure customers purchasing via LELO.com, we use a sophisticated 128bit-encryption network. Our strict privacy policies ensure no information is disclosed to third parties, except where required to do so by law. For more information and full terms and conditions, visit Customer Care.
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