General questions you may have about LELO's products and services.

Find all the answers to your questions regarding shopping on our website.

Have a question about our products?

All Pleasure Objects are covered by our LELO 1 Year-Warranty and 10-Year Quality Guarantee, which covers you against any manufacturing defects on LELO’s part.

If you have misplaced your charger or remote control, you can order a replacement here.

Download a copy of the user manual for your LELO purchase.

Contact our LELO team.