Sex toys are nobody’s business but your own, and LELO has made shopping for them fast and easy with their new option at checkout – Buy with Prime.
What is Buy with Prime (BWP)?
BWP allows customers to purchase toys directly from lelo.com using their Amazon Prime accounts. Check out per usual and select the ‘Amazon Pay’ or ‘Buy with Prime’ option and the items will ship from your closest Amazon warehouse that carries them.
What’s the benefit of using the BWP feature?
The two things we love most – fast and free shipping. And we especially appreciate them when it comes to sex toys. Seamless checkout is an added bonus.
Is BWP available for everyone and every LELO product?
BWP is currently available for U.S. customers and on select items (which fluctuate in supply based on Amazon warehouse availability), but don’t worry, most of the bestsellers should remain well-stocked.
How does LELO get my Amazon info?
When checking out on lelo.com, you’ll be prompted to log in to your Amazon Prime account which will automatically and securely populate your information.
Will tracking appear in the Amazon account?
Yes, there is now a ‘Buy with Prime’ tab under ‘Orders’ in the Amazon app for order tracking.
Will I have the option for free returns?
Free returns are available on eligible orders, just like regular Prime items, no questions asked.
Can returns be generated through Amazon account?
Yes, returns can either be generated via confirmation email or from the ‘Orders’ tab in the Amazon app.