When will I receive my package?

Internet orders are usually shipped within 2 days of receiving an order. Most orders will be delivered within 5 days of shipment, but be aware that this can vary depending on country. You can always check the status of your order by logging in to your LELO account and checking your order history. We regret that we cannot deliver to P.O. boxes.

LELO uses reputable express services from DHL/UPS for most deliveries. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.

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